Rebranding a Category Leader

Challenge

Neo4j as a brand, lacked a point of view. It was blending in with its competitors, and wasn’t allowing it to show up as the category leader it was.

Solution

We launched a complete brand redesign that included a custom typeface, a new color palette, brand shapes, and thoughtful photography to better reflect the company’s position in the market. We conducted interviews, workshops, and a thorough competitive audit to establish the brand’s strategy and personality.

Branding
Design
Systems
Art Direction
Video
Brand overview

Neo4j was the category leader but it didn’t look that way. It was getting lost in tech tropes and an indistinguishable color palette.

Neo4j prior to the redesign

Graph technology & nature

We wanted to honor the fact that Neo4j invented graph technology and make sure it stands out amongst competitors.
Neo4j is a graph database company. Unlike traditional databases made out of  columns and rows (think SQL), graph relies on connections and relationships between data points. The structure is much more fluid, organic, and related to how connections happen in nature. From the way our mind forms new ideas by connecting known things, to the way rivers intersect, and beehives work. We wanted to be sure to bring that through in the new brand identity. This meant exploring a color palette inspired by nature, using more organic shapes in both our shape language and typography, and also incorporating actual nature in photography.

Neo4j color palette

A nature-inspired color-palette
Our primary color, combines the calmness of blue with the refreshing qualities of green. It has a balance of both cool and warm undertones, making it a versatile color that can evoke different moods depending on its context. It is inspired by the Baltic sea—paying homage to Neo4j’s Swedish roots. To compliment Baltic, our shades of green, red, and orange are inspired by other elements of nature.

Node shapes
Nodes and connections are core to the Neo4j brand. They visualize the product itself, and how different data points come together. They were looking for a node shape that felt more fluid, organic, and could be used in a wide range of marketing assets. We explored a number of potential approaches, and landed in the shape system below. We established a consisted hexagonal grid, and created a range of node shapes. We also established patterns and combinations of nodes so the team would have a consistent set of shapes to draw from.

Neo4j node shape system on a hexagonal gridNeo4j brand shapes in blue and green combinations

We established rules around how and when to use node shapes, including color and scale combinations, motion, and application with photography.

Animation of a sample bannerAnimation of a sample homepage
Using the Neo4j shapes in advanced application with photography, masking, and layer styles.Neo4j swag bag

We introduced nature photography into the brand system, along with photos with an emphasis in connections. We prioritized natural lighting and  patterns in compositions.

Overview of photography and its role in Neo4j

We fell in love with ‘Syne’ a Google font, but found it had limitations and was clashing with core brand principles. We worked with its designer to create a custom version of the typeface– ‘Syne Neo’ to better suit our needs.

Visualization of the type changes done to the Syne Google font. Rounded out the shapes and shifted the oldstyle numerals to the baseline

We wanted our node shapes to be reflected in the typeface. The original ‘Syne’ had squares in the periods, quotations, and tittles. We wanted them to be circular. We also wanted the roundness of nodes to come through in j’s descender. The last adjustment we made was in the numerals. They were defaulted to Oldstyle alignment, but we needed them to better mirror the Neo4j logo and sit on the baseline.

We chose ‘Syne’ because we fell in love with the roundness of the typeface, it echoed and paired nicely with the curvature in our node shapes. We also loved the g’s descender– the organic nature of its curves, and how it felt as if it were in process of forming a connection.

We knew ‘Syne Neo’ would act as our display face, so it was important to select a workhorse pairing. We chose Public Sans. Its more narrow structure created a lot of space for legibility and provided a nice contrast to Syne.

Neo4j type visual summary and hierarchy template

Creating a robust set of guidelines was key to establish consistency and quality. As a global company, Neo4j has teams and vendors all over. Our 100+ page document was detailed, provided examples, templates, and common mistakes.

A visual of the 100+ page guidelines document

Guidelines for Generative AI

Non-designers across Neo4j had started to use AI to create illustrations. It became a problem. The artwork was feeling generic, the style was varying greatly, and the inconsistency was feeling off brand. We wanted to help them create a set of guidelines to better utilize gen AI tools and generate artwork that felt more on brand.

Samples of genAI artwork that wasn't hitting the brand bar

To help them, we broke down the anatomy of a prompt, and created a formula to generate consistency.

We knew that it was important to define an illustration style that felt unique to Neo4j and could easily be generated. We also needed to figure out a way to prompt the right colors to garner consistency there.

We started by conducting a workshop to define the style. Once we had that, we gathered data around the types of prompts used to generate the desired outcome, and then we were able to create a repeatable formula for the tem to follow.

GenAI prompt guidelines

Brand Video

We helped the team create a brand anthem video. Neo4j’s technology is quite complex; and they wanted to create a concise and engaging video  that could appeal to a non-developer audience.

This project taught me patience and the importance of comprehensive brand guidelines. After our initial handoff, the brand team began noticing inconsistencies as vendors and new designers inadvertently deviated from the system. They trusted us to refine and reinforce the guidelines with greater precision. In the end, we delivered a framework designed to uphold the brand’s original vision over time—practical, adaptable, and built for real-world application rather than just ideal scenarios. We rigorously pressure-tested for elements like higher-than-expected text volume and UGC imagery for a recurring web seminar guest series, ensuring the guidelines could withstand evolving needs.

Full team:
Sydney Gilles, Designer
Jessica Bayer, Senior designer
Nina McDermott, Copywriter
Danielle Bird, Strategy